There are millions of e-commerce businesses around the world, and the industry is growing each year. Yet achieving profitability has never been harder. Costs are rising, it’s more tricky to acquire customers, and they have to run with lean teams. As a result, the vast majority of them guess about things like how to price their products, what discounts to offer, whether to charge for shipping, and what content they should show on the site, leaving 6-10% of potential profit on the table.

Intelligems is a profit optimization platform that helps these entrepreneurs succeed and find all of that extra profit. The platform provides e-commerce merchants with a wide range of A/B testing and personalization tools to help them understand their data, run experiments, and price dynamically. We’re taking technology that has previously been available only to the Amazons and Ubers of the world, and making it available to e-commerce stores of any size.

We have excellent traction. We’re working with 500+ brands and have processed more than $4B of data. As we enter scaling mode, we are looking for highly talented individuals join us and help us continue to scale efficiently.

We have an extremely high-performing team, with a collaborative culture of low-ego + high IQ people. It’s our strongest asset, and we hold a very high bar. You can learn more about working at Intelligems and our values here.

We're backed by Matchstick Ventures, Vinyl Capital, Techstars, and the founders of companies like Klaviyo, Postscript, and Stedi, and have raised >$4M of funding.

The Role

Intelligems is seeking a talented and experienced UI/UX Designer to join our team. We’re looking for someone to own the entire design process from user research; to wire-framing; to end designs; to ensuring designs can be implemented by our engineering team.

That said, making designs in Figma will only be one facet of the role — your foundation will be diving deep into the product with our users to understand their needs, and the types of problems they are trying to solve with Intelligems.

Our customer base has quintupled this year, and we’re looking for someone to help ensure these users all have an intuitive and powerful product.

Key Responsibilities:

• Lead the design of user interfaces and experiences across Intelligems' suite of products. You’ll need to maximize usability across our rapidly growing customer base. We have a pretty broad set of users - some very technical, and some “DIY”ers - so you’ll need to understand their individual needs and find ways to bridge the gap.
  • Conduct user research and usability testing to gather insights and validate design decisions, ensuring our products resonate with our audience (e-commerce brand operators).
  • Create wireframes, prototypes, and high-fidelity designs for new features and improvements, using your expertise to push the boundaries of what's possible in UX design.
  • Iterate on designs based on user feedback, analytics, and business requirements, striving for a continuous improvement in the user experience.
• Collaborate with cross-functional teams, including engineering, customer success, and support to identify user needs and translate them into design solutions.
• Use your understanding of our customers needs and our product vision to provide feedback and input on our product roadmap
• Advocate for UX best practices within the company and help foster a design-centric culture that values customer feedback and data-driven decision making.

Qualifications:

• A strong portfolio showcasing proficiency in UX design, including examples of complex web applications or SaaS products.
• Proficiency with design tools such as Figma and/or other prototyping tools
• Experience with user research methodologies and a passion for understanding user behavior.
• Excellent communication and collaboration skills, with the ability to articulate design concepts and rationales to stakeholders at all levels.
• A problem-solving mindset and the ability to manage multiple projects in a fast-paced startup environment.
• Knowledge of front-end development (HTML, CSS, JavaScript) is a plus.

What we offer

• Competitive salary and equity packages